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Dear Valued Customer:
Thank you for giving us the opportunity to serve you. We are committed to providing the highest quality of service to you. Please help us continue our high standard of excellent service by taking a minute of your time to answer the following questionnaire.

Was your call answered (or returned) promptly?
Yes No

Was the reservationist on the phone pleasant and helpful?
Yes No

Did the driver arrive on time?
Yes No

Was the driver easy to locate?
Yes No

Was the driver professional and courteous?
Yes No

Did the driver help with luggage and respond to all of your requests?
Yes No

Did the driver obey all traffic laws and did his skills meet your standards?
Yes No

Was the vehicle clean inside and outside?
Yes No

Additional comments or suggestions: